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Q: Can I ;get some samples?

A: Yes, Sample order is available for quality check and market test .We would like you compare with ;European & Janpan AC drive in performance and reliability.


Q: How about delivery time?

A: It usually takes about 5-7 working days for standard series AC drives. ;7-14 working days for customized AC drives.


Q: What's your payment terms?

A: We usually accept T/T. ;If some other payments items, please talk with us.


Q: What's your warranty terms?

A: The standard warranty period for the V&T AC drives is 18 months from the purchase date on the invoice.1.If You cannot provide invoice, start from serial number with yellow bar-code showed on product.


Q: Do you have the products in stock?

A: Yes, we have standard models and raw materials in stock. It meets customer demands very quickly.


Q: OEM is available?

A: Yes, OEM is welcomed, There is a minimum order quantity requirement for every customer's annual OEM.


Q: How does your factory do the quality control?

A: The company’s Quality control runs through the entire process from R&D to production. we cooperate with high-end PCB suppliers and outsourcing factories in China, All products are subject to strict inspection and testing during the production process and before delivery in our company, Strict production technology and quality control measures make the product quality reliable, excellent performance.


Q: Do you sell spare parts ?

A: Yes. We send spare parts for aftersales services.


Q: Can you dispatch engineer to serve local customers?

A: Yes. We can dispatch engineers according your needs. We pefer on online- service Covid 19 period. Please contact with our sales or overseas@v-t.net.cn for services.


Q: Does frequency AC drive could connect with computer?

A: Yes. Please use USB to connect RS485 port , also support Modbus and others communication protocol. Please check in user manual.

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